At Westown Square, convenience and innovation come together through a parking system designed for the future. In partnership with HUB Parking Technology SA, the centre has launched a modern, secure, and completely cashless parking solution to improve the customer experience from entry to exit.
The current setup features a hybrid model: vehicles collect a traditional paper ticket, while License Plate Recognition (LPR) cameras capture the number plate in the parking lane. LPR is primarily being used to enhance safety, prevent abuse, and log every entry and exit. This dual approach ensures operational reliability and prepares the site for a full ticketless experience, further streamlining access control.
The long-term goal is to move to a fully LPR-based parking solution, where number plates act as digital tokens – eliminating the need for physical tickets. Best of all, no app download is required.
Drivers simply enter the car park using their number plate, and the system does the rest. For added peace of mind and adaptability, traditional tickets will remain available as a backup during the transition period, ensuring operational flexibility as users adjust to the new digital experience.
HUB’s mobile payment solution, J4PAY, will soon go live at Westown Square. Once launched, visitors will simply scan a QR code, enter their number plate, and pay from their phone – no need to install an app.
Payments are processed securely through PayFast, with support for the most convenient digital methods in South Africa:
It’s parking made effortless – quick, secure, and completely cashless.
Retail tenants already benefit from J4M, HUB’s cloud-based validation platform. It allows stores to issue a customisable set of digital parking validations directly via web portal – no hardware, no paper slips, and no scanning required.
There is no cash handling on-site. All transactions – entry, validation, and payment – are 100% digital. Every parking-related device – whether it’s a gate terminal, an indoor multi-purpose touchscreen, or a QR code to scan and pay – can be holistically integrated in a cashless environment. This ensures faster flow, increased safety, and a future-ready experience for every visitor.
Want to explore how HUB’s digital solutions can transform your site? From shopping centres to hospitals and hotels, we help businesses go fully digital, ticketless, and cashless, protecting the asset owners’ investment.