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HUB UK provided a hybrid parking solution that seamlessly integrates LPR (License Plate Recognition) technology with a ticketed barrier entry system. This effective combination of access control configurations is fully integrated with the Trafford Centre’s website, enabling visitors to reserve parking in advance with a few clicks.
With LPR technology, the cameras automatically scan and log the vehicle’s license plate upon arrival. If the vehicle has an active reservation, the system instantly recognises it and raises the barrier for seamless entry. If no pre-booking is detected, the entry station issues a ticket, granting access to the car park. Visitors without a pre-booking can pay at one of two APC cashless payment stations conveniently located at the shopping centre’s exit or at the exit station that is equipped with a contactless CHIP & PIN terminal, allowing drivers to pay securely at the barrier before leaving.
In the exit process, for pre-booked vehicles, the LPR system scans the license plate as the car approaches the exit, automatically raising the barrier. For vehicles without a pre-booking, the exit station displays the parking fee based on the duration of stay. A vehicle detection loop ensures smooth operation by triggering the exit station as the car enters the exit lane.
As part of the premium services offered by site operators H2O, visitors can take advantage of a comprehensive vehicle valeting service. Upon arrival at the valet booth, drivers simply hand over their keys to the professional staff and are free to enjoy the shopping and leisure facilities while their vehicle is expertly cleaned.
The service is managed by Lee Birko, Director of Premium Parking and franchisee of H2O Car Valeting, who brings extensive experience from managing multiple premium car care businesses across Greater Manchester. H2O ensures vehicles receive expert care by employing only top-quality tools and products, supported by a team of experienced detailers.
To guarantee security and efficiency, staff use key fob access to enter a restricted valet area, where vehicles are professionally cleaned. This controlled access system ensures that only authorised personnel can enter the valet service zone, safeguarding the vehicle security and maintaining top operational efficiency.
From the hybrid LPR and ticketed entry system to premium parking and valet services, every aspect is designed to enhance convenience and efficiency. By integrating smart technology with high-quality service offerings, the Trafford Centre ensures a hassle-free arrival and departure experience, allowing visitors to focus on enjoying their time at one of the UK’s premier shopping and leisure destinations.
« Partnering with HUB at the Trafford Centre has significantly enhanced our Premium parking and valet service offerings. Their innovative LPR and integrated booking systems deliver a seamless experience for our customers, reinforcing our commitment to excellence and convenience. We look forward to continuing this successful collaboration »
Lee Birko - Director for Premium Parking
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The Trafford Centre covers over 2.2 million square feet; with over 11,500 parking spaces, it is one of the largest retail car parks in the UK.